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Service Center

People oriented, customer-oriented, excellent service


After-sale Service

TAWAA tools has a sound product service system, committed to every user to provide professional, intimate product services,has a satisfactory and pleasant product experience.


Aim of after-sale

User first

Pre sales service

Before-sale service

Communication Recommend Sign a contract

 Service in sale

On-purchase service

Performance test Actual measurement Deliver

After-sale service

After-sale

Technical support operation video Product sheet

Service

We have established a variety of service methods to effectively solve users’ problems to ensure that every user has equal access to product services


On-line

On-line guidance by We-chat,Skype,email,WhatsApp


Telephone

Solve the problem by phone call


On-site inspection

Regular or irregular organization of technical service teams to repair or maintain products


Return

Open up a green channel, users can send back or carry-on the machine back to the factory, on-site troubleshooting

Commitment

In order to protect the user's own rights and interests, manufacturers make a solemn commitment to solve your worries


After sales service

1、One-year warranty
2、Accessories life-long supply
3、Technical guidance life-long
4、One-to-one service
5、A variety of service options